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Policy in the field of quality of OJSC «Sun Valley»
Strategic as a problem in the field of quality of OJSC «Sun Valley» considers a gain and preservation of full confidence of the customers. For the successful decision of this problem we put before ourselves following overall objectives:
High quality — under the reasonable price;
The reasonable price — at satisfaction of all requirements of the customer to our production;
Satisfaction of requirements to production — at the shortest terms of execution;
The shortest terms — at the full quality assurance.
We base achievement of objects in view on use of following main principles of quality:
Understanding of the one whom is our customer, what its specific requirements today and with what they will be tomorrow;
Studying of world experience of wine makers and enologists with the purpose of self-improvement and a prediction of requirements of the customer;
The priority decision of problems in a chain « the personnel — technology — the organization », maximal use of the international experience;
The strict control over maintenance of quality of production at all stages of its life cycle from the contract before the delivery, the regulated responsibility of all personnel for quality;
Regular training of the personnel in the field of quality, attraction of each worker to participation in perfection of manufacture, stimulation of the personnel for works on improvement of quality;
Orientation of works on the prevention of possible deviations, instead of on their elimination.
The motto: «Do perfectly from the first!»;
Regular work with consumers of our production with the purpose of studying of their responses and wishes.
In the field of quality we consider as the basic tool of our work the system of quality which is based on ISO of a series 9000. We declare the adherence to principles of these international standards and we undertake to observe their requirements in all fields of activity of the enterprise.
We put an equal-sign between concepts "QUALITY" and "HONOUR" and we shall follow the motto: «the Profit above all, but quality is more dear».
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